Returns & Exchanges
At Erethereal, we want your home to feel perfect, which is why we offer a 30-day window for returns and exchanges on all eligible home decor and furnishings. Items must be in their original condition and packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original protective boxes and secure the prepaid shipping label provided via email to the outside of the parcel.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing